Who We Are

limbavevion operates from our office at Workstation, 15 Paternoster Row, Sheffield City Centre, Sheffield S1 2BX, United Kingdom. We provide financial education and training services to individuals across the UK market. When we refer to "we," "us," or "our" in this document, we mean limbavevion and our associated educational programmes.

You can reach our privacy team at contact@limbavevion.com or call us on +441455849227 if you have questions about how we handle your information.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we gather and why it matters:

Information You Provide Directly

When you sign up for our courses, contact us for information, or participate in our programmes, you share certain details with us:

• Your name, email address, and phone number
• Postal address for course materials or certificates
• Payment information when you enroll in paid programmes
• Educational background and financial knowledge level
• Career goals and learning objectives
• Communication preferences and feedback

Information We Collect Automatically

When you visit our website, we collect technical information that helps us improve your experience:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms used
• Cookie data and session information

Information from Third Parties

Sometimes we receive information from other sources, like payment processors or professional networking platforms when you choose to connect with us through those channels. We only accept this data when you've given explicit permission.

How We Use Your Information

We don't collect data just for the sake of it. Every piece of information serves a specific purpose in delivering quality financial education to you.

• Course Delivery: Managing your enrollment, providing access to learning materials, tracking your progress, and issuing certificates upon completion
• Communication: Sending course updates, educational content, programme information, and responding to your inquiries
• Payment Processing: Handling transactions securely and maintaining financial records as required by UK law
• Service Improvement: Analyzing how students interact with our content to enhance course quality and user experience
• Legal Compliance: Meeting regulatory requirements for educational institutions and financial service providers
• Marketing: Sharing information about new courses or programmes that might interest you (you can opt out anytime)

We'll never sell your personal information to third parties. That's not how we do business.

Legal Basis for Processing

Under UK GDPR, we need a lawful basis to process your personal data. Here's what applies to different situations:

Data Sharing and Disclosure

We share your information with carefully selected partners who help us deliver our services. But we're selective about who we work with, and we make sure they meet our standards for data protection.

Service Providers We Work With

• Payment Processors: Secure handling of financial transactions (they never see your full payment details)
• Email Services: Delivery of course communications and updates
• Cloud Storage: Secure hosting of learning materials and student records
• Analytics Tools: Understanding how our website and courses perform
• Customer Support: Help desk systems to respond to your questions efficiently

All these partners are bound by strict confidentiality agreements and can only use your data for the specific purposes we've authorized.

When We Must Disclose Information

There are limited situations where we're legally required to share your data:

• Compliance with court orders or legal processes
• Response to legitimate requests from law enforcement
• Protection of our legal rights or those of our students
• Prevention of fraud or security threats

Your Rights and Choices

UK data protection law gives you significant control over your personal information. Here's what you can do:

Access Your Data

You have the right to request a copy of all personal information we hold about you. We'll provide this in a clear, commonly used format within 30 days of your request. There's no charge for this service unless your request is excessive or repetitive.

Correct Inaccurate Information

If you spot errors in your personal data, let us know and we'll fix them promptly. You can update most information directly through your student account, or contact us for assistance.

Delete Your Data

You can request deletion of your personal information, though we may need to retain certain records for legal or legitimate business purposes (like financial records or certificates you've earned). We'll explain what we can and can't delete.

Restrict Processing

In certain circumstances, you can ask us to limit how we use your data while we resolve a concern you've raised about accuracy or legitimate use.

Data Portability

For information you've provided to us based on consent or contract, you can request a copy in a machine-readable format to transfer to another service provider.

Object to Processing

You can object to processing based on legitimate interests or for direct marketing purposes. We'll stop unless we have compelling legitimate grounds to continue.

To exercise any of these rights, email us at contact@limbavevion.com with your request. We'll verify your identity and respond within the timeframes required by law.

Data Security Measures

We take security seriously because your trust matters to us. Our systems are designed with multiple layers of protection:

• Encryption: All data transmitted to and from our website uses industry-standard SSL/TLS encryption
• Access Controls: Only authorized staff members can access personal data, and only when necessary for their role
• Secure Storage: Student records are stored on secure servers with regular backups and disaster recovery plans
• Payment Security: We use PCI-DSS compliant payment processors and never store full card details
• Regular Audits: Our security practices are reviewed and updated regularly to address new threats
• Staff Training: Everyone who works with student data receives thorough privacy and security training

Despite our best efforts, no system is completely impenetrable. If we ever experience a data breach that affects your information, we'll notify you and the relevant authorities as required by UK law.

Data Retention

We don't keep your data longer than necessary. Here's how long we typically retain different types of information:

Active Student Records

While you're enrolled in our programmes, we maintain complete records to support your learning journey and track your progress.

After Course Completion

We keep your academic records, including certificates and course completion data, for seven years. This allows us to verify your credentials if needed and comply with educational record-keeping requirements.

Financial Records

UK tax law requires us to maintain financial records for six years after the end of the relevant accounting period.

Marketing Data

If you've consented to marketing communications but haven't engaged with our content for three years, we'll remove you from our marketing lists unless you choose to remain subscribed.

Website Analytics

Anonymous usage data is typically retained for 26 months to help us understand long-term trends and improve our services.

When retention periods expire, we securely delete or anonymize your data so it can no longer identify you personally.

Cookies and Tracking

Our website uses cookies to function properly and improve your experience. Here's what you should know:

Essential Cookies

These are necessary for the website to work. They remember your login status, course progress, and preferences during your session. You can't opt out of these if you want to use our services.

Analytics Cookies

We use these to understand how visitors interact with our site. This helps us identify confusing navigation, popular content, and areas for improvement. The data is aggregated and doesn't identify you personally.

Marketing Cookies

These track your visits across websites to show you relevant educational content and course recommendations. You can disable these through your browser settings or our cookie preference center.

Most browsers allow you to control cookies through their settings. Blocking certain cookies might affect your ability to use some features of our website.

International Data Transfers

While we're based in the UK and primarily serve UK students, some of our service providers operate servers in other countries. When your data leaves the UK, we ensure it's protected by:

• Using providers that comply with UK GDPR adequacy requirements
• Implementing Standard Contractual Clauses approved by UK authorities
• Conducting transfer impact assessments to verify adequate protection levels
• Only working with providers who demonstrate strong data protection practices

If you're accessing our services from outside the UK, your data will be transferred to and processed in the United Kingdom in accordance with this privacy policy and UK law.

Children's Privacy

Our financial education programmes are designed for adults aged 18 and over. We don't knowingly collect personal information from individuals under 18 without parental consent. If we discover we've inadvertently collected such data, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We encourage you to review this policy occasionally to stay informed about how we're protecting your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can discontinue using our services or contact us to discuss your concerns.

Complaints and Regulatory Authority

We hope to resolve any privacy concerns directly with you. But if you're not satisfied with our response, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).

The ICO is the UK's independent authority for data protection. You can contact them through their website at ico.org.uk or by calling their helpline on 0303 123 1113.